Frequently Asked Questions

What is Utopiic?


Utopiic is a digital travel & lifestyle concierge whose core philosophy is sustainability. A members' club, Utopiic brings curated travel and experiences, special member benefits at all its sustainable brand partners as well as a community that always has webinars, workshops, films, podcasts and blogs to share. At Utopiic, Green is our currency, as green is what we trade in. All our partners, all the brands that feature on our page, all the communities that we connect with, everyone and everything is doing their bit in making the future sustainable.




Who are Utopiians?


All the members of the Utopiic community are Utopiians! They are individuals who have pledged to live life sustainably but without missing out on finer things in life.




How does Utopiic give back to the environment and local communities?


At Utopiic, we give back by, 1. Giving local businesses making sustainable products a platform 2. Planting 50 trees for every member and every time a member renews their plan 3. Promoting other brands that support local businesses, promote native culture and operate ethically when it comes to local environment. 4. Promoting native arts and culture as well as creating awareness in its community about sustainable development through webinars, workshops, films, podcasts, events & blogs




How does Utopiic help me make sustainable choices?


From your toothbrush to your holiday in Greece, everything can be nature positive. Utopiic only gives you sustainable choices. All our partner brands are sustainable and the vision of the brand is to create a green community making eco-friendly choices, be it travel, food, fashion, fitness & home.




Does sustainable mean giving up a luxurious lifestyle?


Completely opposite to that in fact. At Utopiic, the experiences we promise are rare and once-in-a lifetime. Every detail is taken care of, every fine touch is incorporated and everything that is new and exciting is made to work for the planet. As a Utopiian, your luxury does not cost the planet and that is a Utopiic promise!




How do become a member of Utopiic?


To become a member, download the app - Utopiic. It is supported on ios, android and windows phones. The app will be direct to the sign-up page. Just fill in your details, choose a plan of your choice, make the payment and start your experience.




What does a Utopiic membership entail?


The Utopiic membership entails: 1. Deals and offers on all partner brands. These include sustainable luxury travel and lifestyle brands from across the globe. 2. Unique and exclusive travel experiences made possible only by Utopiic with membership prices. 3. A green community of like-minded individuals who have a taste for the finer side of life but want to enjoy sustainable, guilt-free luxury. 4. Unique webinars, workshops, films, podcasts, events and blogs from around the entire world cost free. 5. A personal concierge who provides around the clock service and curates your travel and lifestyle choices as per your requirements.




Is my membership applicable to my family?


Each member is given unique access to Utopiic. This is a private membership and can be accessed through only one account. However, for your friends and family you could plan exciting adventures, rare experiences and a lifestyle that is as sustainable as it is luxurious.




Where all can I use Utopiic?


With Utopiic, you can find itineraries for unique journeys, you could book green transport, you could plan and execute the entire experience from your phone, you could find native experts from across the world, find wellness practices that enlighten your body, switch to organic food, shop natural and the most sustainable fabrics, go glamping, across the planet. Utopiic is a lifestyle concierge that you could use anywhere in the world accessible on your mobile device.




What are the membership plans offered by Utopiic?


Utopiic offers two membership plans – Plant Plan and Tree Plan. 1. Plant Plan costs Rs. 19,999 and entails: a. Deals and offers on all partner brands. These include sustainable luxury travel and lifestyle brands from across the globe. b. Unique and exclusive travel experiences made possible only by Utopiic with membership prices. c. A green community of like-minded individuals who have a taste for the finer side of life but want to enjoy sustainable, guilt-free luxury. d. Unique webinars, workshops, films, podcasts, events and blogs from around the entire world cost free. Note that some events may be reserved for tree members only. 2. Tree Plan costs Rs. 29,999 and entails: a. Deals and offers on all partner brands. These include sustainable luxury travel and lifestyle brands from across the globe. b. Unique and exclusive travel experiences made possible only by Utopiic with membership prices. c. A green community of like-minded individuals who have a taste for the finer side of life but want to enjoy sustainable, guilt-free luxury. d. Unique webinars, workshops, films, podcasts, events and blogs from around the entire world cost free. Note that some events are unique and available only for tree members. e. A personal concierge who provides around the clock service and curates your travel and lifestyle choices as per your requirements.




Can I get a trial period on the app?


Yes, you can try out the app for 7 days under the Sapling plan for only Rs. 999. This will let you try everything Utopiic has to offer.




What is the difference between plant plan & tree plan?


The Tree plan entails everything that the Plant plan does plus: 1. A personal concierge who provides around the clock service and curates your travel and lifestyle choices as per your requirements. 2. Access to additional events and experiences curated for premium membership plan only.




How do I terminate my Utopiic membership?


There is no alternative portal to Utopiic. It is one-of-a-kind lifestyle concierge where its members are given secured access to unique travel and lifestyle brands. But, if you’re still keen on leaving, simply email us on info@utopiic.com with your username and ‘REVOKE’ and we will terminate it within 24 hours. The membership will carry on till the next billing cycle and then be revoked automatically.




Why does Utopiic need my credit/debit card details?


Utopiic, like any other digital platform, uses your information to make the payment process smoother. At Utopiic, there are no hidden costs and the card will be used only on renewing of membership. The patron will always be informed when this happens and a bill will be emailed immediately with details available on the app as well. The details of our members are completely secured and encrypted. To know more on our private policy, click
HERE.




What does curated experiences/travel mean?


Say it’s your wife’s 50th birthday and you want to gift her a yoga session with a view of the Machu Pichu, or take a family glamping trip to Antartica, or learn Jiu Jitsu in Brazil or gift yourself a day relaxing in the malt vault! We are your guys. We bring new and unique experiences to the table that seem possible only in one’s dreams. We make these possible without missing a single detail, as for us this is the art we create. And the only colour we use is green. Utopiic works to identify sustainable, untouched geo-locations, understanding local fault lines, sensitivities, cultural barriers and the ecological burden that goes into the traditional mode of travel. Then on, we do our utmost to lessen this burden, and thereby our footprint, on the Earth and its resources. Oh, and if you have any ideas or dreams of your own, let us know and we will try our utmost to make it happen.




What do you mean by 24*7 Concierge & how does that help me?


A personal Concierge provides around the clock service and curates your travel and lifestyle choices as per your requirements. Let them know your preferences and requirements and sit back as they manage all the work of getting your product, service or itinerary to you. Another benefit of having a relations manager is being able to order from brands across the globe, many of whom may not deliver or be available in your country. The relations manager will get the product delivered to your doorstep. How? You don’t need to ever concern yourself. Just know it will be green way!




How can I tell if a brand is sustainable?


If it is featured on Utopiic, it is sustainable. But even so, keep a look out for the Utopiic Positive Mark, which is awarded to brands upon assessing their sustainability. This mark may be present on their tags or website and will definitely be on their Utopiic app brand page. Once clicked, you can see their green score on the basis of 12 sustainable development categories recognised by Utopiic.




What is Utopiic Positive Mark?


The Utopiic Positive Mark is a third-party accreditation, earned by brands that have adopted sustainability as a business strategy. It validates & supports the sustainability actions of luxury travel and lifestyle brands, consisting of protocols formed by the dedicated council in reference with other industry experts and institutional organisations while recognising the various business practices & other certifications earned. It promotes transparency and enables consumers to weigh in for purchasing decisions. Our criteria and protocols are set as key agendas covering sustainable development under 12 categories.




What is Utopiic’s sustainable criteria?


A brand’s sustainability is assessed on the basis of 12 sustainable development categories recognised by Utopiic. These are: 1. Management 2. Supply Chain 3. Technology 4. Employees 5. Customers 6. Communities 7. Waste 8. Waster 9. Energy 10. Hygiene 11. Security I
12. Security II




How do I report any issues that I’m facing with my Utopiic experience?


For any feedback, query, complaint or issue, please email us at info@utopiic.com